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Scheduled Maintenance

Scheduled Maintenance on the Uplynk Mongo Database Planned Maintenance

Schedule

May 6, 2026 04:00 - 10:00 UTC

Components

Infrastructure

Locations

Global

Description

Uplynk is performing scheduled maintenance on the Uplynk Mongo Database to introduce new features and stability improvements. Customer Impact Assessment: End-users may experience brief interruptions to service as changes are applied. Likelihood Of Impact: Med Ticket#: USO-18983
Be sure to check out our documentation at https://docs.uplynk.com/

History (Last 7 days)

Scheduled Maintenance on Uplynk Mongo Database Planned Maintenance

Description

Uplynk is performing scheduled maintenance on the Uplynk Mongo Database to introduce new features and stability improvements. Customer Impact Assessment: End-users may experience brief interruptions to service as changes are applied. Likelihood Of Impact: Med Ticket#: USO-18983


Components

Infrastructure


Locations

Global


Schedule

May 5, 2026 04:00 - May 5, 2026 10:00 UTC


May 5, 2026 04:00 UTC
UPDATE

Scheduled Maintenance on the Uplynk Mongo Database is starting. Further updates will be provided once the maintenance has been completed. Ticket#: USO-18983

May 5, 2026 10:00 UTC
UPDATE

Scheduled Maintenance on the Uplynk Mongo Database is complete. All services are exhibiting normal behavior. Ticket#: USO-18983
Scheduled Maintenance on the Uplynk Mongo DatabasePlanned Maintenance

Description

Uplynk is performing scheduled maintenance on the Uplynk Mongo Database to introduce new features and stability improvements. Customer Impact Assessment: End-users may experience brief interruptions to service as changes are applied. Likelihood Of Impact: Med Ticket#: USO-18983


Components

Infrastructure


Locations

Global


Schedule

May 4, 2026 04:00 - May 4, 2026 10:00 UTC


May 4, 2026 04:00 UTC
UPDATE

Scheduled Maintenance on the Uplynk Mongo Database service is starting. Further updates will be provided once the maintenance has been completed. Ticket#: USO-18983

May 4, 2026 10:01 UTC
UPDATE

Scheduled Maintenance on the Uplynk Mongo Database service is complete. All services are exhibiting normal behavior. Ticket#: USO-18983
Possible Issue with Uplynk Support ServicesPossible Service Disruption

Incident Status

Possible Service Disruption


Components

Support Services


Locations

Ticketing Portal



May 2, 2026 00:54 UTC
INVESTIGATING

We are investigating an issue that might be impacting Uplynk Support Services. Uplynk Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 20-30 minutes or as new information becomes available.

May 2, 2026 01:24 UTC
IDENTIFIED

Uplynk Streaming Engineers have identified an issue with our upstream ticketing provider (Atlassian) that is impacting the Uplynk Streaming Ticketing system. Any users who experience any issues are urged to call +1 602 850 4900. Next expected update: 20-30 minutes or as new information becomes available.

May 2, 2026 02:53 UTC
RESOLVED

All Clear: Uplynk Streaming Ticketing systems have been fully resolved per Atlassean. Ticketing systems are experiencing normal performance. Please contact our Support team @ 1-877-334-3236 if you require further assistance.