All Systems Operational

Updated a few seconds ago

Ingest

Operational


Playback

Operational


Delivery

Operational


CMS

Operational


Clipping Tool

Operational


Analytics

Operational


Slicer Monitoring

Operational


Syndication

Operational


Services and API's

Operational


Infrastructure

Operational


CloudSlicerLive

Operational


Support Services

Operational


Locations

Be sure to check out our documentation at https://docs.uplynk.com/

History (Last 7 days)

Scheduled Maintenance on Support Email ServicePlanned Maintenance

Description

Uplynk is performing scheduled maintenance on the Support Email service to introduce new features and stability improvements. Customer Impact Assessment: There is no expected impact during this maintenance as all changes are designed to be seamless, however end-users may experience brief email correspondence delay as changes are applied.


Components

Support Services


Locations

Support Email


Schedule

January 30, 2026 10:00 - January 30, 2026 10:30 UTC


January 30, 2026 09:58 UTC
UPDATE

Scheduled Maintenance on the Support Email Service is starting. Further updates will be provided once the maintenance has been concluded.

January 30, 2026 10:03 UTC
UPDATE

Uplynk is performing scheduled maintenance on the Support Email service to introduce new features and stability improvements. Customer Impact Assessment: There is no expected impact during this maintenance as all changes are designed to be seamless, however end-users may experience brief email correspondence delay as changes are applied.

January 30, 2026 10:13 UTC
UPDATE

Scheduled Maintenance on the Support Email Service is complete. All services are exhibiting normal behavior.
Scheduled Maintenance on Uplynk DatabasePlanned Maintenance

Description

Uplynk is performing scheduled maintenance on the Uplynk Mongo Database to introduce new features and stability improvements. Customer Impact Assessment: There is no expected impact during this maintenance as all changes are designed to be seamless, however end-users may experience brief interruptions to service as changes are applied. Likelihood Of Impact: Low Ticket#: USO-18108


Components

Infrastructure


Locations

Global


Schedule

January 30, 2026 08:00 - January 30, 2026 08:30 UTC


January 30, 2026 07:57 UTC
UPDATE

Uplynk is performing scheduled maintenance on the Uplynk Mongo Database to introduce new features and stability improvements. Customer Impact Assessment: There is no expected impact during this maintenance as all changes are designed to be seamless, however end-users may experience brief interruptions to service as changes are applied. Likelihood Of Impact: Low Ticket#: USO-18108

January 30, 2026 09:22 UTC
UPDATE

Scheduled Maintenance on the Uplynk Mongo Database component is complete. All services are exhibiting normal behavior. Ticket#: USO-18108
Possible Issue with Uplynk Support ServicesPossible Service Disruption

Incident Status

Possible Service Disruption


Components

Support Services


Locations

Ticketing Portal, Support Email



January 28, 2026 18:19 UTC
INVESTIGATING

We have identified an issue impacting Uplynk Ticket and Support Email Services. Email correspondences may be delayed. If you require urgent support, please call the support line +1 602 850 4900. We will provide updates as new information becomes available.

January 28, 2026 18:45 UTC
IDENTIFIED

We have identified an issue with the upstream vendor which is impacting Uplynk Ticket and Support Email Services. Email correspondences may be delayed. If you require urgent support, please call the support line +1 602 850 4900. We will provide updates as new information becomes available.

January 28, 2026 19:49 UTC
MONITORING

At this time, Support tickets are now processing.

January 28, 2026 20:29 UTC
RESOLVED

All Clear: The issue impacting the Support Ticket System is resolved. Users should experience normal performance. Please contact our Support team as normal if you require further assistance.